White Pelican Canoe & Kayak Rental - Oregon, IL

White Pelican, IncĀ  815-263-4088

Offering canoe, kayak, stand-up paddleboard, tube, and bike rentals on the beautiful Rock River in Oregon, IL

policies/faq
POLICIES
Please review the following policies. You will be asked to agree to these policies during your payment process
Please respect all private landowners on your trip
You must wear your lifejacket at all times
Payment is due in full upon reservation, but may be changed or cancelled up to 3 days prior to your float date
Be off the river by 4pm, or the credit card on file will be charged $20 for every 20 minutes late
You are responsible for damage to equipment from equipment abuse. The credit card on file will be charged if equipment has been misused.
River Rental Waiver
faq
  1. What is the age limit?
    We have trips for all ages and have lifejackets that fit infant-XXXL. Anyone under 18 must have an 18 year old that is with them on the float and a waiver with a guardian signature.
  2. Do I need a reservation?
    Yes, we do require reservations. You are allowed to make a same day reservation, but please keep in mind that some of our dates sell out, so we recommend making a reservation in advance.
  3. What should I wear?
    Check the weather ahead of time, and bring layers. Also, we recommend wearing river shoes or an old pair of sneakers. Flip flops are not recommended, because they are easily lost on the river.
  4. Can you swim in the Rock River?
    On an average day, the river is generally waste deep on an adult, although there are some deep pockets along the routes. There is absolutely no diving. If you would like to get out of your boat remember lifejackets are required.
  5. Are lifejacets required?
    Yes. We require lifejackets to be worn at all times from customers renting from White Pelican.
  6. Can I bring my own boat?
    Shuttle fees are $10 per person if you have your own boat. We do not operate the shuttle service for people with their own boat unless we have others on the river.
  1. Can I bring a dog?
    We don't let dogs into our vans, but we do allow them in our boats (not tubes). If you can find a way with your group to bring the dog without using our shuttle van, you may bring your dog.
  2. What is your cancelletion/refund policy?
    Payment is due in advance of your trip. Any reservations made may be cancelled up to 3 days before the trip for a full refund. Same day reservations will require payment upfront and and will not be refunded for no shows.
  3. What if the weather is bad?
    White Pelican will not operate during dangerous weather conditions. If White Pelican cancels, you will be issued a full refund. We operate in any weather that is not posing a threat to the customers.
  4. What time do I have to be off the river
    All boats need to be off the river by 4pm. We charge $20 per 20 minutes late fee. Please plan your trip accordingly.
  5. How far in advance should I make a reservation
    Since we sell out on some dates, we encourage you to make your reservation as soon as you have your plans set and your money collected for your group. You may cancel or change things 3 days prior to your trip for a full refund.
  6. What is the best method to make a reservation?
    The best way to reserve is to text or call 815-263-4088, or submit an online request form. From our experience, texts get the quickest response.